Published: August 3, 2025
ââŚIntroductions and recommendations are normal, arenât they?â
When I briefly explained the concept of âno strangers allowed,â Benno shrugged lightly. In this strict class-conscious city, itâs not uncommon for people to be refused entry due to their attire or lack of introduction.
âEven if someone is introduced, their payment and behavior can be completely different. Just because they pay well doesnât mean theyâre a good customer. Sometimes, good payers become arrogant and overbearing, which causes problems.â
He sighed, running a hand through his messy hair, apparently troubled by difficult customers. I carefully explained the difference between normal introductions and the âno strangers allowedâ policy in this city.
âItâs different from a simple introduction. If an introduced customer, for example, steals jewelry, gets drunk and causes a scene, or skips their payment, the person who introduced them is approached to urge payment or take responsibility for resolving the issue.â
âMake the introducer pay!?â
Bennoâs eyes widened as he slammed his hand on the desk and stood up, clearly taken aback. He looked down at me in disbelief.
âYes. If trouble occurs, it isnât just between the shop and the customer anymore, so this system has a strong deterrent effect against troublemakers. The introducer can never recommend just anyone because any problem eventually comes back to them. Itâs only natural. Only trustworthy people end up being introduced.â
ââŚBut isnât that too big a burden on the introducer?â
Benno slowly sat back down and pressed his temples. I must have shocked him more than expected. While itâs common to introduce customers to a shop, being held responsible afterward is not.
âThe shop values its atmosphere and provides a comfortable time and dishes without trouble, so ultimately it means taking care of regular customers. âŚWell, whether or not you adopt it is your judgment, Benno-san. Frankly, Iâm unfamiliar with this system.â
Deciding whether to adopt my opinion was Bennoâs responsibility. I had just raised the issue and offered a potential solution. As a subpar merchant apprentice who never fully became an apprentice, I didnât even know if the system I knew would fit this city.
âHowever, since a high-class restaurant serving noble cuisine is a first for this city and unfamiliar, even if the âno strangers allowedâ rule is unfamiliar, setting it from the start shouldnât be a big problem. But introducing it partway through would be impossible, right?â
Benno frowned and glared at the sky.
âIf youâre going to adopt it, you have to decide the details thoroughly.â
âHmm⌠maybe just set the absolutely non-negotiable parts from the start and then gradually adjust the rest according to the shop and surroundings? Since itâs the first time introducing this, itâs better not to be too rigid and leave some room for flexibility. Probably.â
âHmmâŚâ
Watching Benno ponder, I lowered my eyes to my writing board.
âWell, letâs leave âno strangers allowedâ at that and think about what we need to prepare before opening.â
âPrepare? We already decided on the interior, didnât we?â
Benno narrowed his eyes suspiciously at me. I glared back at him, looking at the âitems of concernâ written on my writing board.
âWhat are you talking about? We only decided on the interior! Each table needs a menu and a call bell, right? We have to prepare elegant items that donât lose the noble atmosphere.â
âA menu? Isnât the menu something the serving staff tells the customers?â
In this world, apparently menus are orally explained by the serving staff attached to the table. In typical commoner establishments, where the only difference is usually whether the sausage is grilled or boiled, or in noble houses with fixed menus where they just announce âtodayâs menu,â verbal explanation might be enough.
But when multiple people want to choose from several unfamiliar dishes, without a menu, the servers would have a hard time.